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Doğan Otomobilcilik

Doğan Otomobilcilik A.Ş.

Address: Koşuyolu,Alidede Sok. No.7 Kadıköy, İstanbul, TÜRKİYE PK: 34718
Tel: 0216 326 29 55-56 pbx
0216 339 80 70 pbx
Fax: 0216 325 59 82 (Muhasebe)
0216 326 29 67 (Satış)
0216 428 39 73 (Servis)
E-mail: doganoto@doganoto.com.tr
Web: www.doganoto.com.tr

Offering sales and after-sales services for Ford vehicles as a 3S distributor of the sector leader Ford Otosan, Doğan Oto started operations as a general partnership company in 1963. The company is operating as a joint stock company since 1974.

The product portfolio of Doğan Oto includes Ford passenger cars, light, medium and commercial vehicles. Providing vehicle service operations at two locations, Doğan Oto service shops have an annual maintenance and repair capacity for 25,000 vehicles. Servicing a customer profile of A, B and C classes, the company’s portfolio is made up of nearly 30,000 loyal customers.

The automotive sector witnessed increased demand for fleets, rentals and heavy commercial vehicles in 2007. Doğan Oto formulated its action plans in line with the changes in demand, provided its staff required training programs, aimed to increase its share in these markets by adopting proper policies and strategies, and gained contract-customers by identifying and establishing direct contact with potential fleet customers.

Doğan Oto targets to reach norms and standards adopted by multinational companies with competitive edge. The company’s targets are to increase its market share in Ford Otosan total sales as well as fleet sales market; increase its after-sales service turnover and profitability; import spares to further enhance after-sales service profitability while also undertaking wholesaling of spare parts; and achieve a more effective market position in heavy commercial vehicles. To achieve these targets, the company develops efficient customer relations policies, focuses on total quality management, develops aggressive sales and marketing program, improves use of technology, and provides on-going training program to its personnel.